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Regional Donation Manager, Clinical Services

Donor Network West

GENERAL JOB FUNCTION

The Regional Manager is responsible for strategy development and implementation of a multi-disciplinary team of Clinical Procurement Coordinators, Family Resource Coordinators, Donation Program Consultants and Community Development Liaisons of the assigned regional team/s.   The manager develops regional strategy and oversees the hospital referral process, hospital relations and education, the authorization process and donation practices in collaboration with the Directors of the functional teams.  The Regional Manager is responsible for direct supervision of the Clinical Procurement Coordinators of the assigned region.

JOB DUTIES AND RESPONSIBILITIES

  • Ensures optimal staffing to ensure every donation opportunity is realized; including but not limited to a timely response on site, implementation of a collaborative donation process and optimal donor management.
  • Supervises Clinical Procurement Coordinators and AA’s as appropriate.
    Works with managers of the regional Family Resource Coordinators, Donation Program Consultants, Tissue Operation Center, Tissue Recovery Services and Community Outreach
  • Coordinators to implement strategies as outlined
  • Develops strategies for the region that will allow the region to meet the organizational goals and targets
  • Performs ongoing staff evaluations for all direct reports, and provides feedback to other managers based on performance of other regional staff, as per DNWest protocols.
  • Holds all team members accountable to the organization’s goals and seeks out ways to continuously improve performance and facilitates regional meetings.
  • Works with the data team to review and present data on the region’s performance
  • Promotes a healthy and positive work environment for all staff on the team and whom report to the regional office
  • Assists with preparation, justification and monitoring of Clinical Services annual budget.
  • Responsible for assessing continued competency and opportunities for professional development of above mentioned Clinical Services staff in collaboration with the educational staff
  • As appropriate, serves as DNW representative to other agencies, consortia, and related organizations. 
  • Collaborates with Tissue services leadership to support education and development of tissue strategies within regional hospitals
  • Collaborates with the Directors of Clinical Services; Hospital & Family Services;
  • Communications and Tissue Services; Vice President, Organ Program, DNW Medical Director, and External Affairs Officer  to maintain highest standards of quality in all aspects donation services.
  • Interacts with other senior management staff to integrate Clinical Services efforts into overall organizational plans and objectives.
  • Participates in strategic planning and implementation of organizational action plans.
  • Acts in the role of the Organ Administrator on Call (AOC) on a rotating schedule.
  • Involved in all regional recruiting processes and invited to participate in interviews of regional staff as appropriate.
  • Works with the DNWest facilities managers to ensure smooth operations of the regional offices; communicates with DNWest facilities staff to report and facilitate repairs, and communicates with other managers regarding office changes that affect their staff, is an advocate for ensuring DNWest culture is present in the regional office.   
  • May respond on site during periods of high volume or staffing shortages.
  • Collaborates with Director, Quality Systems to ensure accuracy of data collection and to optimize quality of clinical services.
  • Carries out other duties as deemed appropriate by the Vice President, Organ Program, the Director, Clinical Services and the COO.
     

QUALIFICATIONS

KNOWLEDGE, SKILLS AND ABILITIES

Required to travel by personal vehicle in order to meet the duties and responsibilities of this position. 

DONOR NETWORK WEST requires the incumbent to maintain a valid California/Nevada driver’s license and current vehicle insurance based on California/Nevada minimum insurance coverage standards.

EDUCATION AND EXPERIENCE:

Education: RN, Degree in registered nursing or biologic sciences or an equivalent degree/diploma/certification in an allied health field i.e. EMT/P or Respiratory Therapist.

Experience: preferred:

Minimum of three – five years clinical experience in an OPO.
Three years’ experience as a Transplant Coordinator and previous management experience. Current CPTC certification preferred.

Certification/License:  CPTC certification will be expected within 12 months of start date.
Progressive supervisory experience and a proven ability to demonstrate a high level of effectiveness in achieving important goals through skillful staff management strongly preferred.

I understand that this job description is intended to describe the general content and requirements of the job and that it is not an exhaustive list of all duties, responsibilities and requirements of this position.  I understand that Donor Network West has the right to revise this job description at any time.

For immediate consideration, please send your resume and salary requirements to: careers@dnwest.org

 

To apply for this job email your details to careers@dnwest.org

Apply using webmail: Gmail / AOL / Yahoo / Outlook

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