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Nevada Donor Network


The Manager of Organ Recovery Services supports the mission, goals and strategic plan of Nevada Donor Network, Inc. (NDN) by providing leadership and donor clinical management for all aspects of organ recovery with the expectation of increasing organ and tissue yield.  The manager is expected to perform all functions of a Procurement Transplant Coordinator (PTC) III/Administrator on Call (AOC).
Essential Functions Statement(s)
·         Performs all the functions as a PTC III and AOC with a designated number of on-call days (coverage) as a PTC III and AOC including referral response, donor case activity, allocation, organ recovery and chart completion.

·         Conducts on-site visits of trained Procurement Transplant Coordinator PTC staff and assesses their mastery of critical job skills/core competencies; identifies opportunities for remedial training and/or continuous education.

·         Develops and implements a training plan that includes the methodologies, resources and training schedule for newly hired PTC staff.

·         Develops pre- and post- course evaluations and competencies for training and education.

·         Schedules and conducts post-case debriefing sessions with trainee and preceptor; determines trainee strengths vs. weaknesses, validates if training objectives were achieved and documents trainee case experiences.

·         Ensures staff competency in all areas of organ recovery including, donor identification, obtaining consent, donor management, organ allocation, organ surgical recovery, and organ preservation. 

·         Participates in the development and achievement of individual scorecards to reflect individual, departmental, and company goals.

·         Assists in the development and evaluation of new technology to advance the science of organ recovery and transplantation.

·         Develops, revises, and communicates standards, policies, and procedures related to organ donation. Assures all procedures are in compliance with the Center for Medicare/Medicaid Services (CMS), Organ Procurement and Transplantation Network/United Network for Organ Sharing (OPTN/UNOS) and Association of Organ Procurement Organizations (AOPO) policies and standards.

·         Ensures Nevada Donor Network’s (NDN) compliance with all applicable state and federal laws and regulations, including but not limited to clinical regulations promulgated by CMS, OPTN/ UNOS and AOPO.

·         Establishes and maintains a positive working relationship with all internal clients, including: department directors and staff in other departments; hospital staff at all local hospitals; key physicians and surgeons in the NDN Donation Service Area (DSA); transplant centers and laboratory personnel; other key personnel throughout the community.

·         Works collaboratively with the Quality Services Department to collect and analyze data necessary to monitor and improve NDN systems and processes and reports findings back to the Director of Organ Recovery Services and the Quality Assurance Process Improvement (QAPI) committee.

·         Works with all department directors to ensure consistency in the development and implementation of policies and procedures.

·         Ensures that all reports and records are accurate and completed/submitted within a reasonable time frame.

·         Assists with dissemination of best practices throughout the NDN DSA.

·         Works with the Director of Family Services to ensure the best possible collaboration and approach with all potential donors.

·         Attends and actively participates in all relevant NDN meetings and assists with the accomplishment of NDN’s primary mission.

·         Collaborates with management and executive staff to develop and operationalize best practices, staff satisfaction and retention, organizational policies and procedures, and the overall culture and philosophy of NDN.  Serves as a member of the management team; attends regular management meetings.

·         Performs other duties as assigned.  

Education: Bachelor’s Degree (four year college or university) in healthcare field; years of experience may be considered in lieu of education.
Experience: Three to seven years healthcare related experience; a minimum of seven years’ experience in organ procurement is required.  Management skills and related experience required.
Computer Skills:  Proficiency of MS office programs; electronic medical records
Certificates & Licenses:  Certified Procurement Transplant Coordinator (CPTC) required.
Other Requirements:  A minimum of seven years’ experience in organ procurement preferred.

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